Terms & Conditions

Last Updated: 26 October 2026

Welcome to Fruitam! These Terms & Conditions govern your use of our website, www.fruitam.com, and the purchase of products offered through it. By accessing our website or placing an order, you agree to these Terms & Conditions.

Please read them carefully before using our website.

1. About Us

Fruitam is a brand owned and operated by:

Aaravitee Food Products LLP
Ahmedabad, Gujarat, India
Email: thefruitam@gmail.com
Phone/WhatsApp: +91 97125 97128
Website: www.fruitam.com

In these Terms & Conditions, the words “Fruitam,” “we,” “us,” and “our” refer to Aaravitee Food Products LLP.

2. Use of Our Website

By using this website, you confirm that you are legally eligible to enter into a binding agreement under applicable law or are using the website under the supervision of a parent or legal guardian, where permitted.

You agree not to use our website for any unlawful purpose, attempt to disrupt its operation, or misuse its content, services, or ordering facilities.

3. Products and Product Information

Fruitam offers freeze-dried fruits and other food products through its website.

We make reasonable efforts to ensure that product descriptions, images, prices, ingredients, and other information are accurate. However, actual product appearance, colour, texture, and size may vary naturally due to the characteristics of the ingredients and the food processing method.

Product images are for illustrative purposes. Please refer to the product packaging and product-specific information for applicable ingredients, nutritional information, storage instructions, and other relevant details.

4. Pricing and Payments

All prices are displayed in Indian Rupees (INR), unless otherwise specified.

Prices, offers, and product availability may change without prior notice. The price applicable to your order will be the price displayed at checkout when the order is placed, subject to any correction of an obvious pricing error and applicable law.

Payments must be completed through the payment methods available on our website. Orders may be cancelled if payment is unsuccessful, suspected to be fraudulent, or otherwise cannot be verified.

Any applicable shipping charges, taxes, or other fees will be displayed at checkout, where required.

5. Orders and Acceptance

Placing an order on our website constitutes an offer to purchase the selected products.

An order confirmation acknowledges receipt of your order and does not necessarily mean that the order has been finally accepted. We reserve the right to decline or cancel an order for reasons including product unavailability, pricing or listing errors, payment issues, or suspected fraudulent activity, subject to applicable law.

If payment has already been received for an order that is cancelled by us, the applicable refund will be processed in accordance with our Refund Policy and applicable law.

6. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timelines communicated on our website or during checkout.

Delivery timelines are estimates and may vary due to courier delays, weather conditions, operational issues, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery addresses and contact details when placing an order.

For further information, please refer to our Shipping Policy available on www.fruitam.com.

7. Cancellation, Returns and Refunds

Due to the consumable nature of our food products, returns and exchanges are generally not accepted once an order has been delivered.

Requests relating to damaged, incorrect, expired, or defective products will be reviewed in accordance with our Refund Policy.

Please review our Refund Policy on www.fruitam.com for eligibility requirements, reporting timelines, and refund procedures.

Nothing in this section limits any consumer rights available under applicable law.

8. Food Safety, Storage and Consumption

Customers should read the product label, ingredients, allergen information, storage instructions, and best-before or expiry details before consuming our products.

Products should be stored according to the instructions provided on the packaging.

Do not consume products that appear tampered with, contaminated, or otherwise unsafe. Please contact us promptly if you experience a product quality or food safety concern.

Customers are responsible for following the storage and handling instructions provided with the products. This does not exclude our responsibility for product defects or obligations imposed by applicable law.

9. Intellectual Property

All content on this website, including brand names, logos, product photographs, text, graphics, designs, and other materials, is owned by or licensed to Aaravitee Food Products LLP, unless otherwise stated.

You may not reproduce, copy, distribute, modify, publish, or commercially use any website content without prior written permission, except as permitted by applicable law.

10. Third-Party Services and Links

Our website may use third-party services, including payment gateways, delivery partners, analytics services, and external links.

These services may be subject to their own terms and privacy policies. We are not responsible for third-party websites or services beyond the responsibilities imposed on us by applicable law.

11. Limitation of Liability

To the extent permitted by applicable law, Aaravitee Food Products LLP shall not be liable for losses arising from circumstances beyond its reasonable control, including third-party service interruptions or delivery delays.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights and liability relating to defective or unsafe products.

12. Privacy and Personal Information

We collect and use customer information as necessary to process orders, arrange delivery, provide customer support, and operate our website.

Your personal information will be handled in accordance with our Privacy Policy, available on www.fruitam.com, and applicable data protection laws.

13. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, website, products, or applicable legal requirements.

Updated terms will be published on this page with a revised “Last Updated” date. Your continued use of the website after the updated terms become effective will be subject to applicable law.

14. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of India.

Subject to applicable consumer protection laws and the jurisdiction of any competent authority or forum, disputes arising from these Terms & Conditions shall be subject to the jurisdiction of the competent courts in Ahmedabad, Gujarat, India.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Aaravitee Food Products LLP
Brand: Fruitam
Ahmedabad, Gujarat, India
Email: thefruitam@gmail.com
Phone/WhatsApp: +91 97125 97128
Website: www.fruitam.com

Thank you for choosing Fruitam!